Customer Works

Students at the watchmaking school perform maintenance and repairs on customers’ watches as part of their curriculum. Our service times are longer compared to industry stores.

We can only accept a limited number of timepieces each academic year, and these quotas fill up quickly once we start accepting them. First-year students maintain mechanical wall clocks (pendulum or weight-driven clocks). Second-year students work on pocket watches, and third-year students focus on wristwatches. Unfortunately, our curriculum does not cover the repair of cuckoo clocks or American pocket watches.

Due to parts availability, we cannot accept all watch brands. Micromechanics students also manufacture parts as part of their customer work.

Collection of customer work during the spring semester of 2024 

5.-6.6. from 9 a.m. to 4 p.m

7.6. from 9 a.m. to 3 p.m

10.-11.6. from 9 a.m. to 4 p.m

 

A different pick-up time must be agreed separately

(tel. 040-9052684 or kanslia@kelloseppakoulu.fi).

 

Watches and repairs must always be picked up from our office (Vanha Mantie 11). Home delivery is not possible. 

 

You can pay by bank transfer, Visa, MasterCard, Visa Electron payment cards, or MobilePay.

We do not take cash.

 

 

Academic Year 2024-2025

Reception and collection of customer work are on Mondays from 9 am to 4 pm

 26.8. for wristwatches and pocket watches

28.10. for wall clocks

 

Maximum of 3 watches/customer. Watches will be kept until the quotas are filled.

 

We do not recommend mailing the watches in for a service estimate.

The same means of collection and payment are as mentioned above. 

 

There is no reception and pick-up of customer work during the Kellospäppäkoulu holidays.

Yearly process for repair work

More information for wall clocks:

  • Wall clocks are accepted in October-November.
  • Repair and cost estimates are made in October-January. The student informs the customer of the price estimate.
  • In January, the wall clocks will be repaired.
  • During the practical training periods, repairing will halt, and continue after the practical training period has ended. (February-March).
  • In May, the first batch of watches will be repaired.
  • In June-August, the school is on summer vacation. 
  • In autumn, the repair of the clocks continues.
  • There is a further practical training period in September and the repair of watches will be halted. 
  • There may be changes or delays in the schedule.
  • Finished work is immediately notified to the customer.

More information for wristwatches:

  • The reception of wristwatches starts at the end of August.
  • Reception will continue as long as there is a need for watches.
  • Repair and cost estimates will be made as soon as possible. The student informs the customer of the price estimate.
  • Wristwatches are accepted for work according to the suitability of the mechanism and the availability of spare parts.
  • During the training contract periods, work does not progress, repair continues after the training contract period (January-February).
  • In June-August, the school is on summer vacation.
  • There may be changes or delays in the schedule.
  • Finished work is immediately notified to the customer.

More information for pocket watches:

  • The reception of wristwatches starts at the end of August.
  • The reception will continue as long as there is a need for pocket watches.
  • Repair and cost estimates will be made as soon as possible. The student informs the customer of the price estimate.
  • Pocket watches are accepted for work according to the suitability of the mechanism and the availability of spare parts.
  • During the training contract periods, work does not progress, repair continues after the training contract period (January-February).
  • In June-August, the school is on summer vacation.
  • There may be changes or delays in the schedule.
  • Finished work is immediately notified to the customer.